Terms and Conditions

1. Definitions

• Service: Melaka's AI content generation platform (images, videos, scripts, music)
• Credits: Virtual currency used to generate content
• User Content: Your prompts, inputs, and uploads
• Generated Content: AI outputs created from your prompts
• Personal Data: Information that identifies you

2. Eligibility and Account

2.1 Age Requirement

You must be at least 13 years old. Users aged 13-17 must have parental/guardian supervision.

2.2 Account Responsibilities

You agree to:

• Provide accurate registration information
• Keep your password secure
• Not share your account
• Accept responsibility for all account activity

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription Plans and Credits

3.1 Plans

Available subscription tiers with varying credits and features.

3.2 Credits Policy

• Credits are consumed when generating content (varies by type/quality)
• Credits are non-transferable and have no cash value
• Subscription Credits: Unused Credits expire at the end of each billing cycle (no rollover)
• Top-up Credits: Available when your plan is out of credits. If you use all of your credits, or if you feel like you want more credits in the plan that you will use, you can get top-up credits which will be available for 1 month from purchase date

3.3 Automatic Renewal

• Monthly plans: Renew on the same date each month
• Yearly plans: Renew annually
• You'll be charged at the then-current rate
• You'll receive notification before renewal

4. Payment and Billing

4.1 Pricing and Taxes

• Prices in KRW or USD
• Exclusive of taxes (you pay applicable VAT and taxes)
• Subject to change (notified in advance)

4.2 Payment Processing

• Processed by third-party providers (Stripe, PayPal, Toss Payments)
• You authorize charges for subscriptions and purchases
• Failed payments may result in service suspension

5. Cancellation and Refunds

5.1 How to Cancel

Cancel anytime via:

• Account settings
• Email: fatih398@melaka.co.kr
• Phone: 070-4774-5462

Effect of Cancellation:

• Monthly: Access continues until end of current billing cycle
• Yearly: Access continues until end of annual period
• Unused Credits are forfeited
• No future charges

5.2 Refund Policy

All purchases are FINAL and NON-REFUNDABLE, except:

Exceptions (at our discretion):

• Extended service outage (48+ hours)
• Duplicate charges (payment processing error)
• Billing errors (system error)
• Fraudulent transactions (with proof)

Consumer Protection Rights:

• Korean users: 7-day withdrawal right (if no Credits used)
• EU users: 14-day withdrawal right (if no service used)

To request exception refund: Email fatih398@melaka.co.kr within 30 days with documentation.

6. Intellectual Property and Content Rights

6.1 Service Ownership

The Service, including all software, algorithms, designs, trademarks, and intellectual property, is owned by Melaka Corp.

6.2 Your License to Use Service

You receive a limited, non-exclusive, non-transferable license to use the Service for personal or business purposes. You may not:

• Copy, modify, or reverse engineer the Service
• Remove copyright notices
• Develop competing products
• Use bots or scrapers (except authorized API use)

6.3 Generated Content Rights

All Plans:

• You're responsible for ensuring content doesn't violate third-party rights
• Generated content must not depict real individuals or use any person's likeness without explicit consent
• Melaka retains license to use your content for AI training (see below)

6.4 AI Training (MANDATORY)

6.5 Responsible AI Use

Melaka Corp promotes safe and ethical AI use. Our AI systems are designed for creative, educational, and entertainment purposes only.

We prohibit the generation of deceptive or misleading content, including any material that could impersonate real individuals or infringe personal rights.

All generated outputs are fictional and intended for lawful, non-harmful uses.

7. Acceptable Use Policy

7.1 Prohibited Content

Our Service does not support or permit generation of realistic human faces, face swaps, deepfakes, or impersonations of real people.

You may NOT create content depicting or promoting:

7.2 Prohibited Activities

• Attempting to bypass content filters
• Unauthorized access to accounts or systems
• Service disruption or abuse
• Multiple accounts for trial abuse
• Fraudulent payment information
• Reselling Service (Free Plan commercial use)

7.3 Enforcement

We may:

• Remove violating content
• Issue warnings
• Suspend accounts (7-90 days, no refund)
• Permanently terminate accounts (no refund)
• Report illegal activity to authorities

Appeals: Email fatih398@melaka.co.kr within 7 days.

8. Privacy and Data Protection

We collect and process personal data in accordance with GDPR, PIPA, and other applicable laws. Key points include:

• We collect account data, usage data, and payment information
• Your content WILL be used for AI training (mandatory)
• Data is encrypted and stored securely
• You have rights to access, correct, and delete your data (with legal exceptions)
• We don't sell your data to third parties

For complete privacy details, contact us at fatih398@melaka.co.kr

9. Service Terms

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

10. Legal Terms

• Governing Law: Republic of Korea
• Jurisdiction: Courts in Daegu, Republic of Korea
• Dispute Resolution: Contact us first, then binding arbitration via Korean Commercial Arbitration Board
• Modifications: We may update these terms with notification

10.5 Compliance Notice

Melaka Corp operates in compliance with global AI ethics and content standards. The Service strictly prohibits deepfakes, impersonations, or use of personal likenesses without consent.

We continuously review and filter content to ensure compliance with applicable regulations and partner policies.